Payment Systems Production Support consultant

Our client, a top tier Management Consulting firm is seeking a Payment Systems Production Support Consultant for their top tier Financial Services end client.

Qualifications and Requirements:

  • Provide L3 support of core payment processing infrastructure for leading investment bank
  • Review users requests and requirements, define feasibility and qualification
  • Write functional specifications based on users requirements and applications design
  • Data analysis
  • Define testing strategy , tests plan  and execute  functional tests
  • Propose logical solutions and transform them into clear business and technical requirements
  • Utilize query tools to confirm data quality and investigate questions
  • Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed
  • Support production environment and address incidents logged under “Production Support”
  • Provide permanent solution for all the problems logged under “Production Support”
  • Perform root cause analysis for P1/P2/P3 and P4 incidents and take action based on business needs
  • Follow the required policies and procedures of incident, problem and change management
  • Raise/escalate any service related issues and risks to lead
  • 7 to 10 Years of total experience with 4+ plus years of relevant experience in Payments : Production support and projects
  • Good exposure in Payment systems including Swift, US clearing systems (FEDwire and CHIPS ).
  • Knowledge and experience in Payment back office system; ideally Montran GPS (Global payment systems)
  • Experience in Financial security : Sanction filtering and AML
  • Should be well versed with technologies like SQL server, Oracle, Windows batch scripting, Linux
  • Exposure to audits on the domain would be a real plus
  • Willingness to work out of the NYC office 3 days per week